Which of the following is NOT a typical reason to use SSML?

SSML, or Speech Synthesis Markup Language, is primarily utilized to enhance text-to-speech interactions by modifying the way speech is delivered. One of the primary functions of SSML is to change pronunciation, allowing users to specify different pronunciations for words to improve clarity and accuracy.

Enhancing customer engagement is another key reason for using SSML. By modifying aspects of speech, such as pitch, rate, and volume, businesses can create a more engaging and dynamic customer interaction, making conversations feel more natural and personalized.

Modifying voice tone is also a crucial use of SSML, as it allows for adjustments that can convey emotions or set an appropriate ambiance, creating a better connection between the spoken content and the listener's expectations.

In contrast, logging customer details does not fall under the typical applications of SSML. SSML is focused on the auditory aspects of speech synthesis rather than data handling or storage, which would involve entirely different technologies and methods. Therefore, using SSML for logging customer details is not a valid application of its capabilities.