Which of the following is NOT an option for identity management in Amazon Connect?

The option of using LDAP authentication is not a method of identity management supported directly within Amazon Connect. Instead, Amazon Connect provides several integrations and features for managing users and their authentication processes.

Users can be stored directly within Amazon Connect, which allows the platform to manage its own set of credentials. Additionally, it supports linking to an existing directory, such as Active Directory, which facilitates the use of external user directories for authentication and management. Furthermore, Amazon Connect allows the implementation of SAML 2.0-based authentication, enabling organizations to leverage single sign-on (SSO) capabilities for user access management.

LDAP authentication, while a standard protocol used widely in identity management, is not specifically listed as one of the identity management options in Amazon Connect's framework for user authentication. Therefore, this choice stands out as the one that does not align with the provided authentication and user management capabilities within Amazon Connect.