How does Service Cloud Voice ensure data privacy and security?

Service Cloud Voice ensures data privacy and security by encrypting data both in transit and at rest. This means that any data being transferred over the network is protected against interception and unauthorized access, ensuring that sensitive information remains confidential. Additionally, data that is stored is also encrypted, which protects it from unauthorized access even if the physical storage medium is compromised.

Encryption serves as a fundamental security measure that helps maintain the integrity and confidentiality of data. By using strong encryption algorithms, Service Cloud Voice protects customer data from potential threats. This dual approach of encrypting data during transmission and while stored creates a robust security framework, aligning with best practices in data security and privacy regulations.