By default, who can listen to a Voice Call Recording record?

The default setting for Voice Call Recording records is that only the owner of the recording can listen to it. This ensures a level of privacy and confidentiality, allowing the individual who conducted the call or is directly involved in it to have exclusive access to the recording.

In many organizations, it's essential to maintain strict control over sensitive information, and limiting access to the owner helps protect that data. This approach aligns with best practices concerning data security and compliance, as it prevents unauthorized personnel from listening to potentially sensitive conversations.

While administrators or supervisors might have elevated access in other contexts, such as managing user accounts or monitoring performance, those roles do not automatically grant them access to call recordings unless specified otherwise by the organization's policies.