Attributes saved in a contact flow based on previous Set attribute blocks within the contact flow are found within which part of the Lambda interaction model?

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The correct choice regarding where attributes saved in a contact flow based on previous Set attribute blocks within the interaction model are found is within User attributes.

In the context of the Lambda interaction model used in conjunction with contact flows, User attributes are specifically designed to hold information about the user interacting with the system. These attributes can be set and modified throughout the session, allowing for personalized interaction based on the data collected during the flow.

By using Set attribute blocks, specific information can be assigned to User attributes, which remain persistent throughout the session, enabling tailored responses based on user inputs or previous interactions. This allows for a dynamic and responsive customer experience as the system adapts to stored User attributes during subsequent interactions within the contact flow.

The other categories such as Event, Context, and Session attributes have different uses and scopes, which do not typically include data modified by user interaction within the flow. Understanding the distinction between these types of attributes is crucial for effectively managing information in a Service Cloud Voice setup.

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